What the portal can help with
The NDIA explains that the portal can show funding component amounts, total budget amount, current provider relationships, plan information, claims and messages.
For self-managing participants, the portal can also support making and managing claims.
Nominees and child representatives
The NDIA notes that nominees and child representatives need to use their own myGov account, not the participant's myGov account.
This helps make it clear who is accessing information or managing claims on behalf of a participant.
Practical habits
Check provider relationships regularly so you know who is connected to the plan and what information is being shared.
Keep screenshots or downloaded records of important claim or relationship changes if you need a simple paper trail for your own records.